General Terms and Conditions

This website is operated by Luxen. Throughout the website, the terms "we", "us", and "our" refer to Luxen. Luxen provides this website, including all information, tools, and services available on this website, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing something from us, you participate in our "Service" and agree to be bound by the following terms ("Terms of Service", "Terms"), including the additional terms and policies referenced herein and/or available via hyperlink. These terms of use apply to all users of the website, including but not limited to users who are browsers, sellers, customers, vendors, and/or content creators.

Please read these terms of use carefully before accessing or using our website. By accessing the website or using any part of the website, you agree to these terms of use. If you do not agree to all the terms, you may not access the website or use the services. If these terms of use are considered an offer, acceptance is expressly limited to these terms of use.

Any new features or tools that are added to the current shop are also subject to the terms of use. The most current version of the terms of use can be viewed at any time on this page. We reserve the right to update, change, or replace any part of these terms of use by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. If you continue to use or access the website after the changes are posted, you agree to those changes.

Our shop is hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

ARTICLE 1 - GENERAL TERMS AND CONDITIONS FOR ONLINE SHOPPING

By agreeing to these terms of use, you represent that you are at least the age of majority in the state or province in which you reside, or that you are at least the age of majority in the state or province in which you reside and that you have given us permission to allow your minor family members to use this website.

You may not use our products for illegal or unauthorized purposes and you may not violate any laws in your jurisdiction while using the service (including, but not limited to, copyright laws).

You may not transmit worms or viruses or any other destructive code.

A breach of any of the terms will result in the immediate termination of your services.

SECTION 2 - GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You acknowledge that your content (except for credit card information) may be transmitted unencrypted and that (a) transmission over various networks and (b) changes may be required to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, the use of the service, or access to the service or any contact on the website through which the service is provided without our express written consent.

The headings used in this agreement are for convenience only and do not limit these terms or have any other effect.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not liable if the information provided on this website is not accurate, complete, or current. The material on this website is for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, more complete, or more current sources of information. Your use of the information on this website is at your own risk.

This website may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to change the content of this website at any time, but are not obligated to update the information on our website. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 - CHANGES TO SERVICES AND PRICES

Prices for our products may change without notice.

We reserve the right to change or discontinue the service (or any part or content thereof) at any time without notice.

We are not liable to you or any third party for changes, price changes, suspensions, or discontinuation of the service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online through the website. These products or services may be available in limited quantities and can only be returned or exchanged in accordance with our refund policy.

We have made every effort to display the colors and images of our products that appear in the shop as accurately as possible. However, we cannot guarantee that the color representation on your computer screen is correct.

We reserve the right, but are not obligated, to limit the sale of our products or services to specific persons, geographic regions, or countries. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices may be changed at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.

We make no warranty that the quality of products, services, information, or other materials purchased or obtained by you will meet your expectations or that any errors in the services will be corrected.

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel the quantity of products purchased per person, per household, or per order. These restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or using the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that appear, in our sole discretion, to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please see our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you access to third-party tools over which we have no control or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranty, representation, or conditions and without any endorsement. We accept no liability arising from or in connection with your use of third-party optional tools.

Any use of the optional tools offered through the website by you is at your own risk and discretion, and you must ensure that you are familiar with the terms under which the tools are provided by the respective third party/parties and agree to them.

We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these terms of use.

SECTION 8 - LINKS TO THIRD PARTIES

Certain content, products, and services available through our service may contain material from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and assume no liability or responsibility for third-party materials or websites or for any other materials, products, or services of third parties.

We are not liable for any losses or damages related to the purchase or use of goods, services, resources, content, or other transactions in connection with third-party websites. Please carefully review the third party's policies and practices and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit certain contributions (e.g., contest entries) at our request or without our request creative ideas, suggestions, proposals, plans, or other materials online, by email, by mail, or otherwise (collectively referred to as 'comments'), you agree that we may edit, reproduce, publish, distribute, translate, and otherwise use the comments you submit at any time and without limitation in any medium. We are not obligated to (1) treat a comment as confidential, (2) pay a fee for a comment, or (3) respond to a comment.

We have the right, but not the obligation, to monitor, edit, or remove content that we deem to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property of a party or these terms of use.

You agree that your comments do not violate the rights of third parties, including copyrights, trademark rights, privacy rights, personality rights, or other personal or property rights. You further agree that your comments do not contain defamatory or otherwise illegal, offensive, or obscene material or computer viruses or other malware that could interfere with the operation of the service or any associated website in any way. You may not use a false email address, impersonate someone other than yourself, or mislead us or third parties regarding the origin of your comments. You are solely responsible for all comments you make and their accuracy. We accept no responsibility and no liability for comments published by you or third parties.

SECTION 10 - PERSONAL INFORMATION

The provision of personal data by you through the shop is subject to our Privacy Policy.

 

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our website or in the service may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the service or on any related website is not correct, at any time and without prior notice (including after you have submitted your order).

We have no obligation to update, amend, or clarify information in the service or on any related website, including, but not limited to, pricing information, unless required by law. No specific update or refresh date provided in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its content: (a) for illegal purposes; (b) to solicit or engage others in illegal acts; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, belittle, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or other types of malicious code that may affect the functionality or operation of the service or any related website, other websites, or the internet; (h) to collect or track the personal data of others; (i) for spam, phishing, pharming, pretexting, spidering, crawling, or scraping purposes; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited uses.

ARTICLE 13 - DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY

We make no warranty, representation, or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that can be achieved through the use of the service are accurate or reliable.

You agree that we may remove the service from time to time indefinitely or discontinue the service at any time without notice to you.

You expressly agree that the use of the service or the inability to use the service is at your own risk. The service and all products and services made available to you through the service are provided (unless expressly stated by us) "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, whether express or implied, including any implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement of rights.

Under no circumstances shall Luxen, our directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, data loss, recovery costs, or similar damages, whether based on a contract, tort (including negligence), strict liability, or otherwise arising from your use of the service or any product obtained through the service, or for any other claim in any way related to your use of the service or any other use of the service.